Delta Enters Strategic Agreement with Riyadh Air

  The Atlanta-based airline announced signing a strategic agreement with Riyadh Air, with both carriers being the exclusive partner in their respective countries.   Future Plans Include Interline, Codesharing, and Loyalty Reciprocity The deal was signed during a ceremony at Delta’s headquarters with the Saudi Arabian carrier. The “Strategic Cooperation …

Choice Hotels Joins with IAG to Offer Avios Transfer Portal

  The hospitality company announced they have launched a new partnership with IAG Loyalty to allow guests to turn their hotel points into Avios.   Avios Joins 10 Airlines as Choice Hotels Transfer Partners Under the new agreement, Choice Privileges members will be able to turn their hotel points to …

American Adds More Utility to AAdvantage Miles

  The new bonuses were announced ahead of the long Independence Day weekend.   New Benefits Include WiFi for AAdvantage Miles, AAdvantage Experiences The additional options are part of the larger AAdvantage changes dating back to the beginning of the year, when American announced the first wave of benefits. Under …

Elliott Ramps Pressure on Southwest Board After New Director Voted In

  The management firm made their direction clear in a new letter to the Southwest board, as well as their new website pleading to investors at StongerSouthwest.com.   Elliott Warns They Will Work to “Give Shareholders a Direct Say” on Leadership In the letter from Elliott signed by partner John …

United Adds Weather Tracking to Delay Information

  United’s newest technological tool gives flyers access to local maps with real-time weather updates, giving them even more information about delays and what they can expect during the day.   Weather Maps Add New Layer of Customer Service From AI Tools The new tool leans on generative artificial intelligence …

Japan Airlines, ANA Introduce “Customer Harassment” Policies

  CNBC reports Japan Airlines and All Nippon Airways have jointly introduced a new code of conduct for flyers to follow, with penalties ranging from a warning up to police activity.   Harassment Defined as Abusive Language, Assault, and Deception The two airlines introduced the new code of conduct after …

Hyatt Adds me and all hotels to European Footprint

  The hospitality giant announced one of their affiliates acquired the me and all hotels brand from Linder Hotels AG for an undisclosed amount of money.   Upscale Brand Includes Six Hotels, Over 1,000 in Pipeline Hyatt describes the me and all hotels brand as a combination of “central locations, …

Fiji Airways Chooses AAdvantage As Their Loyalty Program

  Fiji Airways announced they will use AAdvantage as their loyalty program, creating a completely seamless transition for American flyers starting in 2025.   Loyalty Transition Includes Priority Check-In, Priority Boarding, and All Other Benefits Under the agreement between American and Fiji, flyers aboard both airlines will have the same …

Hawaiian Sues FAA Over Damage to Alaska Aircraft

  Industry blog Paddle Your Own Kanoo reports Hawaiian Airlines is suing the Federal Aviation Administration over damage one of their aircraft caused to a now retired Alaska Airlines aircraft.   Hawaiian Alleges FAA Ground Controller Caused Incident After Approving Engine Run-Up The incident took place on July 21, 2021, …

Southwest Presents “Good News, Bad News” Amid Investor Fight

  The airline offered the latest guidance in a shareholder update released Wednesday, June 26, 2024.   Revenue Decline Due to Adapting “Revenue Management to Current Booking Patterns” While the company offered good news that the completion factor to date is at an average of 99.5% “despite challenging weather in …