Southwest Attorneys to Take “Religious-Liberty Training” from WHAT Group?

  CNN reports the order is the result of a lawsuit against the carrier from a former employee accusing them of discriminating against her religious beliefs.   Lawsuit Results in Reinstatement of Flight Attendant Accused of Expressing Beliefs The lawsuit was brought against Southwest and the Transport Workers Union by …

IHG Seeks to Convert Current Hotels to New Midscale Brand

  Hotel Investment Today reports the company announced a new midscale brand will join the company’s portfolio, hoping to drive existing properties from their current affiliation to IHG.   Midscale Brand Focused on Conversion Among Existing Hotels With flyers returning to travel after the pandemic in a questionable economy, more …

Mother Sues Southwest Over Alleged Racial Profiling

  The Dallas Morning News reports the case against the Dallas-based carrier was filed in the federal District Court of Colorado.   Lawsuit Stems from 2021 Incident with Denver Police According to the lawsuit, Mary MacCarthy was traveling with her daughter from San José Mineta International Airport (SJC) to Denver International Airport …

Did American Permanently do Away with First Class Champagne?

  FlyerTalkers are talking about a recent refresh on the menu which replaces the traditional and customary champagne offering with a sparkling wine – which some flyers find less than refreshing.   “People Aren’t Flying American Airlines for Their Wine/Liquor list” The change was first noticed on Thursday, August 3, …

United Pilot Gets Year Ban for Drunk Flying

    French newspaper Le Parisien reports the pilot – only identified as 63-year-old Henry W. – also faces a six-month suspended prison sentence.   Pilot Arrived to Gate with Blood Alcohol Level Over Legal Limit According to reports from USA Today, the United pilot arrived at his gate on …

Delta Opens Second Sky Club Lounge at JFK

Delta Opens Second Sky Club Lounge at JFK

  The Atlanta-based carrier announced it is opening a second Sky Club Lounge at their New York hub, featuring a new Sky Deck for planespotting.    New Space, New Features Located within Terminal 4 near Gate A7, this 14,000-square foot space has the capacity to seat 250 guests and will …

AAA Deploys Advanced ATP Technology to Pinpoint Dirtiest Spots in Rooms

  Recent data from an in-depth look at the AAA rating system shows sofa beds, decorative pillows, and in-room glassware may be the least clean surfaces in your next hotel room.   Nearly a Century of Rigorous Standards While it’s been around as an organization for well over a century, …

Hilton Leads Customer Satisfaction in 2023 J.D. Power Study

  The ratings come from the 2023 J.D. Power North America Hotel Guest Satisfaction Index, released on July 26, 2023.   Travelers Reward Low Incident Rate, Perfect Lobbies, and Value for Amenities With hotel occupancy rate reaching the highest level since before the pandemic, the researchers at J.D. Power discovered …