American, Spirit to Pay Fines and Settlements for Customer Service Gaffes

  American Airlines is being fined $4.1 million by the U.S. Department of Transportation for “violating federal statutes,” while Spirit Airlines is proposing a $8.25 million settlement in a class action lawsuit.   DOT Fines American for 43 Instances of Long Tarmac Delays For American Airlines, the payout comes after …