New information from the J.D. Power 2023 North America Airline Satisfaction Study shows travelers are unhappy to the point of “possible brand damage if the current pattern of price hikes, staffing shortages and reduced routes continues.”   JetBlue, Delta, and Southwest Lead in Customer Happiness Overall, passenger satisfaction dropped …

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  The New York airline announced the new TrueBlue and Mosaic loyalty program on Wednesday, May 10, 2023.   JetBlue TrueBlue Lets Flyers Collect Tiles towards Mosaic Levels JetBlue teased the new loyalty program in late 2022, announcing the program would expand to four loyalty tiers while sunsetting Take 3, …

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  New analysis from Bloomberg suggests a combination of factors, including available capacity, are to blame for higher travel prices.   Capacity Across Providers Creates Demand for Limited Availability As pilots at American Airlines and Southwest Airlines petition for better wages, it is only one part of an overall industry …

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  The White House and Department of Transportation announced the plans during a press event on Monday, May 8, 2023.   Suggested Rules Include Compensation for Stranded Flyer Expenses Since coming into office, both President Biden and Transportation Secretary Buttigieg made improving the passenger experience a priority. Biden specifically cited …

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Have you been desperate to watch me on a network that only appears in airports? Well, you are in luck. Click through because you like luck. The post EXCLUSIVE: Andy to appear on airport TVs around the world! appeared first on Andy's Travel Blog. Source: Andys travel blog

  Philadelphia ABC affiliate WPVI reports three flyers were removed off a recent Frontier Airlines flight – with one of them deplaned at the request of the cabin.   Argument Results in Multiple Flyers Escorted Off Aircraft The incident began shortly after boarding of a Frontier flight between New Jersey’s …

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  On Wednesday May, 3, 2023, Air Canada and Bell announced a partnership that will bring a host of benefits to passengers both in the air and on the tarmac.   Exclusive Connectivity for Aeroplan Members Starting on May 15, 2023,  Air Canada Aeroplan members can take advantage of complimentary …

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  The pass is on sale through May 31, 2023, and can be used until the end of September for travel to 75 different destinations across the carrier’s network.   A Summer Season Window for Unlimited Travel The pass offers Frontier Miles passengers unlimited travel to some of the airline’s top …

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  Delivery Marks Plans for Onward Growth In a statement, the carrier confirmed that it had received this landmark delivery from the manufacturer’s facility in Mobile, Alabama. This newest addition to Spirit’s fleet – one of the youngest and most fuel-efficient in the industry – was prepared for onward service …

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  The New York-based airline is working with Athletic Brewing Company to become the first major U.S. carrier to offer a non-alcoholic beer this summer.   New JetBlue Beer Creates Non-Alcoholic, Gluten Free Option While nearly airline serves beer, wine, and spirits at cruising altitude, they aren’t always the best …

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