Philadelphia Police Investigating “Suspicious” Death of American Flight Attendant

  NBC Philadelphia reports the incident is under investigation by homicide detectives due to the “suspicious” nature of how she was found.   Flight Attendant Found in Room Monday Night with No Signs of Forced Entry According to the NBC affiliate, the flight attendant was found in her room “unresponsive …

JetBlue’s Latest Guarantee: Families Fly Together

  JetBlue announced a formal family seating plan effective immediately, eliminating the need to purchase seating assignments for children 13 and younger.   New Seating Policy Applies to Families Traveling with Younger Children Prior to the policy, there were no guarantees that adults would be seated next to their children. …

Alaska Targets Delta Flyers with Unique Status Match Opportunity

Alaska Targets Delta Flyers with Unique Status Match Opportunity

  The Seattle-based airline is targeting Delta Air Lines flyers with a status match offer that could extend through 2024 – if they get the Alaska Airlines credit card.   After SkyMiles Changes, Alaska Wants Delta’s Elite Flyers The new status match offer comes after Delta SkyMiles made major changes …

Detroit, Tampa, and Indianapolis Lead in Airport Satisfaction

  The findings are from the J.D. Power 2023 North America Airport Satisfaction Study, released on Monday, September 25, 2023.   While Scores Increased, Crowds Still Remain a Problem at Airports Overall, the researchers at J.D. Power and Associates noted that scores increased across the board in 2023. The average …

What Happens When an Airline Makes a MAJOR Change to Your Return City?

  The flyer posted his situation on Reddit, looking for advice on how to handle his unique situation.   Departing from San Diego, but Returning to Los Angeles? The situation was first posted to the subreddit r/mildlyinfuriating with little context but a changed return flight. The screenshot showed that his …

Despite the Name, Cut-Rate Airlines Struggling Most in 2023

  A new analysis by Reuters shows non-fuel operating costs have increased significantly for two airlines: Frontier Airlines and Spirit Airlines.   Costs Increasing while Profit Margins Decrease for Ultra-Low-Cost-Carriers When the airlines looked towards a post-pandemic recovery, many were betting that the ultra-low-cost-carriers would win over the flying public …

Four Seasons, Mandarin Oriental, Accor and Hyatt Honored in Top 50 Hotels

  Four major hotel programs had their properties honored in the inaugural edition of The World’s 50 Best Hotels, including two from Accor and one from Hyatt.   While Boutique Hotels Take Most Ratings, Major Players Still Counted Among the Best According to 50 Best, the ratings were put together …

Passengers Revolt over Delayed Brussels Airlines Flight from Congo

Passengers Revolt over Delayed Brussels Airlines Flight from Congo

  Insider reports the attempt to storm a Brussels Airlines airplane happened at an airport in Kinshasa, in the Democratic Republic of Congo.   Videos Show Flyers Clashing with Ground Crew, Trying to Board Aircraft The viral video on social media was shared across multiple X/Twitter accounts, including the “Breaking …

Frontier Seeks More Flyers Through Status Match, While CEO Challenges Labor Force

  While Frontier Airlines is trying to attract more flyers through status matches and easier ways to get elite status, carrier CEO Barry Biffle recently made comments suggesting “productivity changes” is hurting all aspects of his business.   Biffle: “We Got Lazy in COVID” Yahoo! Finance reports Biffle’s comments were …

The New Delta SkyMiles: It’s All About the Money

  The Atlanta-based carrier announced their new loyalty earning metrics on Thursday, September 14, 2023, moving away from a combination of miles and elite qualifying dollars to just pure spend.   Moving to Spend “Simplifies” Loyalty for Customers In their notice to flyers, Delta claims that the new system will …